Keep · Retention & Growth

Churn Analysis & Win-Back

Understand why clients left, then run respectful campaigns that bring the right ones back.

Professional on a phone call at a home office desk
Overview

Former clients already know your brand, which makes them some of the warmest prospects you have. We analyse why they left, segment who is worth winning back and run multi-step win-back campaigns.

Get a Proposal

Who it’s for

  • Businesses with a growing list of former clients
  • Teams who never ran exit interviews or churn analysis
  • Companies that have fixed past issues and want to show it
What’s included

How we approach it

Churn analysis

Exit data and interviews turned into clear reasons, patterns and fixes.

Segmentation

Former clients grouped by value, reason for leaving and likelihood to return.

Win-back campaigns

Email, call and offer sequences tailored to each segment.

Feedback loop

Insights shared back with product, delivery and sales to prevent future churn.

You receive

Deliverables you keep

Everything is yours to reuse after the project ends.

Churn analysis reportWin-back segments and offersReady-to-run campaign sequences
Start a conversation

Got a bid due, or a client at risk?

Tell us what’s in front of you. We’ll come back within one to two business days with honest advice and a clear next step.

Team collaborating around a laptop